SimSweep security
Found something we should fix?
Please report suspected vulnerabilities privately. A clear report gives us the best chance to understand the issue, protect people, and ship a fix.
Email security@syvr.dev. We currently accept reports in English.
What is in scope
- The SimSweep desktop application and its installer
- simsweep.com and public SimSweep services operated by SYVR Studios LLC
What to include
- The affected product, affected version, and service or URL
- Clear steps to reproduce the issue
- The security impact and who could be affected
- A minimal proof of concept, logs, or screenshots that do not expose unrelated personal data
- A safe way to contact you for follow-up
What you can expect
- We aim to acknowledge a new report within 3 business days.
- We aim to share an initial assessment or a request for more detail within 10 business days.
- Fix timing depends on severity and complexity, but we will keep the reporter updated while the issue is active.
Coordinated disclosure
Please give us a reasonable opportunity to investigate and fix the issue before publishing details. Contact us before disclosure so we can agree on timing. We will not ask you to keep a confirmed issue secret indefinitely.
Good-faith research and safe harbor
SYVR will not initiate legal action solely because of security research conducted in good faith and within this policy. This commitment applies only to SYVR. It cannot bind third parties, prosecutors, or regulators, and it is not a promise of immunity under every law.
- Act in good faith and stay within the scope listed here.
- Use only accounts, devices, and data you own or have permission to test.
- Avoid privacy violations, data destruction, service disruption, denial of service, social engineering, and physical testing.
- Stop when you encounter personal data or confidential material, tell us promptly, and do not keep or share it.
- Do not demand payment or use a vulnerability to pressure SYVR or another person.
If you are unsure whether a test is allowed, contact us before continuing.